Privacy Policy

Randorn Labs, Inc. ("Randorn," "we," "us," or "our") operates randorn.xyz and provides cloud-based team workspace software. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, create an account, or use our services.

1. Information we collect

Information you provide

When you register, subscribe, or contact us, we may collect your name, email address, company name, billing address, payment information (processed by our payment provider), support messages, and workspace content you choose to store in Randorn.

Automatically collected information

We collect technical data such as IP address, browser type, device identifiers, pages viewed, and usage events within the product. We use cookies and similar technologies as described in our Cookie Policy.

2. How we use information

• Provide, maintain, and improve the Randorn service
• Process subscriptions and send transactional communications
• Respond to support requests and sales inquiries
• Monitor security, prevent fraud, and enforce our terms
• Analyze aggregated usage to improve features
• Comply with legal obligations

We do not sell your personal information. We do not use customer workspace content to train third-party AI models.

3. Legal bases for processing

Where applicable (e.g., EEA/UK), we process data based on contract performance (providing the service), legitimate interests (security, product improvement), consent (optional analytics cookies), and legal compliance.

4. How we share information

We may share information with:

• Service providers who assist with hosting, payments, email delivery, and analytics, under contractual confidentiality obligations
• Professional advisors such as lawyers and accountants when necessary
• Authorities when required by law or to protect rights and safety
• Business transfers in connection with a merger, acquisition, or asset sale, with notice where required

5. Data retention

We retain account information while your account is active and for a reasonable period afterward for legal, billing, and support purposes. Workspace content is deleted according to your account settings and our data deletion procedures after account closure.

6. Security

We implement administrative, technical, and organizational measures described on our Security page. No method of transmission or storage is completely secure.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise these rights, email privacy@randorn.xyz. California residents may have additional rights under the CCPA/CPRA. We do not sell personal information as defined by California law.

8. International transfers

Randorn is based in the United States. If you access our services from other regions, your information may be transferred to and processed in the U.S. We use appropriate safeguards where required.

9. Children's privacy

Randorn is not directed to children under 16. We do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with an updated date. Material changes may be communicated by email or in-product notice.

11. Contact us

Randorn Labs, Inc.
2261 Market Street, Suite 22658
San Francisco, CA 94114, USA
Email: privacy@randorn.xyz